OUR STORY
We are a young organization started by seasoned professionals from the BPO and Financial Services industry, getting together with an ambitious goal of being a leading reliable outsourcing business partner offering end-to-end solutions, focus on high-quality customer experience and achieving superior business results for our esteemed clients and their valued customers.
We are young, ambitious, agile, and highly cost-efficient. We can tailor our process, services and operating model based on the client’s needs and ensure a seamless transition of off-shoring business activities with minimal client service disruptions. We also remain sensitive to our client’s softer skill requirements including language accent, culture, and social behaviors aspiring to offer a ‘wow’ experience and creating customer loyalty.
We are currently based in Makati, Manila, Philippines but have global ambitions. We have strategic partners across the globe offering 24/7, multi-language capabilities to cater to our clients with a global presence.
MISSION
Offering value creating offshore business services to our clients through innovation, cost efficiencies and high quality service standards.
VISION
To be a leading Business Processing Outsourcing service provider with high delivery standards and excellence. To create a positive impact on our clients, colleagues and community.
OUR VALUES
R
esponsible - We deliver on our commitments to the best of our abilities.
I
nclusive - We respect inclusiveness and drive energies from diversities around us.
S
ervice - High service standards for our clients is at the core of everything we do.
E
fficient - We promote innovation and create efficiencies in all our operations and services to better serve our clients.
OUR OFFICE
We have state-of-the-art offices with all facilities and infrastructure to meet our client's needs. Our branch office is situated in the heart of BGC, the newest business district of Manila, Philippines.
We are not just the traditional office setup, as a matter of fact; we offer a vibrant office setup with areas for socialization and a variation of workspace and seating selections creating a positive environment for our staff.
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24/7 business operation capabilities with fast & reliable Internet connections and IT infrastructure.
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Fully equipped conference rooms and training facilities
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Private and quiet rooms for our staff
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Pantry area
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Sleeping pods & storage lockers
CONTACT US
Just fill out this form and our business development team will get in touch with
you within the next 24 hours.
Phone
🇵🇠(+63) 9152112120
Address
Dolphin Teleservices OPC
Rockwell Centre, 39 Plaza Drive, Makati,
Philippines, PO Box 1210