top of page
HOW IT WORKS gradient - Option 3b.png

How It Works

Seamless transition of your business processes with minimal disruptions. 

New 3H1.png

1. Understand Your Needs

Just fill out this form, and our business development team will get in touch with you within the next 24 hours to understand your business and resource requirements.

New 3H2.png

2. Building a Team

Through a rigorous pre-selection process, we offer a pool of shortlisted candidates best matching your requirements for skill-set and experience. A final selection based on interview with representation from your side along with our management team to build a solid team of your choice.

 

Pre-screening and background checks are conducted by us and available for your reference.

New 3H3.png

3. Train the Trainer

We work with your product and service teams to train our trainers and quality check teams. We save you the cost and time and ensure new on-boards and replacements are trained in-house with minimal efforts from your end.

 

We also ensure sufficient bench strength and succession planning to ensure continuity of services and minimal disruptions.

New 3H4.png

4. Oversight and Reporting

High quality performance is our focus and we go the extra mile to ensure we keep up to our commitments.

 

Our Team leaders and Quality teams maintain oversight through a comprehensive reporting standard shared on regular basis. These tools are used for performance evaluations and training requirements for our teams to perform at their best, at all times.

New 3H5.png

5. Flexible Billing Options

We are keen for your business and want to make a positive impact on your operations. We commit to your cost savings without compromising on quality.

 

We are flexible and offer multiple billing options and you can choose the best that suits your requirements providing you complete control and forecast of your offshore business cost.

CONTACT US
New BG Wave Gradient.png

CONTACT US

Just fill out this form and our business development team will get in touch with
you within the next 24 hours.

Phone

🇵🇭 (+63) 9152112120

E-mail

Address

Dolphin Teleservices OPC
Rockwell Centre, 39 Plaza Drive, Makati,
Philippines, PO Box 1210

REQUEST A CALLBACK

bottom of page